Back of House

Good Habits are Hard to Break

Back of House
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I have come to realize that to be a server or a bartender in a busy restaurant…especially a fine dining restaurant…you must have the gift of gab as well as the patience of a saint. Everything depends on your ability to withstand and survive in the vortex of the organized chaos of your very busy surroundings. Creating good habits and sticking with them while you work is the key! Read more...

I Fix Broken Restaurants

Back of House
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After reading this, the next time you hear the term restaurant consulting you’ll have a better idea of just how intricate it really is. Television shows like Restaurant Impossible only give the public a glimpse into what it takes to fix broken restaurants. Read more...

Tip Making Tips for Tip Makers

Back of House
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This short piece is a simple pep talk to remind all you servers, bartenders, managers, hostesses, musicians and aspiring chefs to keep trudging along towards your life goals. They are much closer than you think. Don’t stop now…you’re almost there! Read more...

The Chef-fields and the Mc-Servers

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The age-old feud continues in a revealing look at the relationship between front-of-the house, and back-of-the-house restaurant employees. I have been meaning to write this story for years now, as this situation is one that just doesn’t go away. Read more...

In Defense of Chefs

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Recently I took a sabbatical of sorts from my consulting work and writing to get back in touch with something I had lost; my love for cooking – my passion to be in service to others. Read more...