Side Dishes

Dinner and a Movie? Great Service Means….

Editor's Bite
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One of the keys to great service in any restaurant is the time invested in staff training. Training is that magical word that brings preparation and passion together to make the elusive magic known as excellent or even five star service. Whether you are opening a new restaurant or trying to fix your existing one, start from scratch and take the time to train your staff thoroughly with great attention to detail. Read more...

Scotchies, Montego Bay Jamaica – Yeah Mon!!

Channel 7 News Feature Stories
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Jamaican cuisine is unique in the world. It utilizes ingredients, flavors and especially cooking techniques given to extinction in other cultures. Created largely from a melting pot of origins, cultures and histories, Jamaican cuisine represents its people, and their motto “Out of many, one people!” Let’s visit Scotchies in Montego Bay! Read more...

Good Habits are Hard to Break

Back of House
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I have come to realize that to be a server or a bartender in a busy restaurant…especially a fine dining restaurant…you must have the gift of gab as well as the patience of a saint. Everything depends on your ability to withstand and survive in the vortex of the organized chaos of your very busy surroundings. Creating good habits and sticking with them while you work is the key! Read more...

Dinosaur of the Restaurant Business

Editor's Bite
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Training is what is missing today, as well as personal pride and interest in becoming highly skilled at handling people…a powerful skill that is used throughout our lives and in all the business endeavors we do. I cannot teach someone to have pride or not be lazy…but I can inspire them to be better. That is why I started restaurant consulting. It works! Read more...

Schwabl’s Since 1837 in West Seneca, New York

International
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Certainly a Buffalo, New York area landmark, Schwabl’s has been serving guests simple but tasty fare for 177 years. This family began its love affair with good food and Western New York State in 1837, when German immigrant and family patriarch, Sebastian Schwabl began feeding friends, locals and hungry travelers. Read more...

THE MISSION GRAPE – Distinct and Almost Extinct

International
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For centuries the Spanish Missionaries travelled the globe, spreading Christianity wherever they settled. They built missions, schools, villages and developed culture and spread education as they moved across the unexplored reaches of the world. They also brought with them and spread another significant social ingredient…that would be wine! Read more...

It’s Turkey Time, All the Time

Food for Thought
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History tells us that dishes involving turkey started as far back as the 1500s. Turkey was once exclusively a food for the rich, but gradually became affordable to the working class as time went on. Interesting fact: Today’s domesticated turkey is one breed out of six that is being farmed. Amy Chu shows how she cooks turkey in this recipe / story.. Read more...

Stop The Restaurant “Employee Drama”

Front of House
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I am sure all businesses have workplace drama, which generally includes all forms of gossip, badmouthing, back-stabbing, talking behind co-workers backs and other various negative human traits. Having spent my entire life in the hospitality business, working in nightclubs and restaurants, I have come to the conclusion that restaurant drama has to be the worse form of workplace drama and a unique form of harassment. Read more...

I Fix Broken Restaurants

Back of House
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After reading this, the next time you hear the term restaurant consulting you’ll have a better idea of just how intricate it really is. Television shows like Restaurant Impossible only give the public a glimpse into what it takes to fix broken restaurants. Read more...

Havana Club’s El Museo del Ron / ALL About Rum

Features
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I recently learned that Bacardi’s first name was actually Don Fecundo Bacardi and not Ron! I was crushed! All these years, I thought Ron Bacardi was a real guy! Then, I learned that RON was Spanish for Rum…and not the first name of the producer! Read more...